Quality and customer experience
To enhance customer experience our quality focus embraces products and services as well as operations, and is an integral part of our daily work.
Customer Experience Index increased to 7.64 (7.54).
Tieto ranked among the top Finnish companies in the State of Customer Experience Management in Finland study.
92% of operations covered by our ISO 14001 based Environmental Management System.
A three-year cyber security plan was established and will be implemented in 2017.