About sustainability reporting

The non-financial data and information included in Tieto’s Annual Report 2016 are prepared in accordance with the core option of GRI G4 Reporting Guidelines. The disclosures focus on the sustainability aspects that are considered to be the most material regarding Tieto’s economic, social and environmental performance.

Tieto’s material sustainability aspects were identified during a materiality analysis in 2013-2014. The work was included in the company’s revised CR long-term plan, which was implemented during the strategy period ending 2016.

The sustainability disclosures include the Parent company Tieto Corporation and all subsidiaries over which the Parent company has direct or indirect control. The GRI Standard Disclosures cover the entire Tieto Group.

If not otherwise stated, all information and data pertains to activities from 1 January to 31 December 2016. The regional data is divided differently between HR and financial data due to system restrictions.

If not otherwise stated, Tieto’s energy reporting and corresponding Scope 1 and 2 emissions covers all operating sites (offices, laboratories and data centres). Energy data collection scope was aligned with our Environmental Management System scope; data is collected from data centres, laboratories as well as offices with 50 employees or more. The energy consumption of offices <50 employees was estimated based on our global average values with a 10% safety margin. The scope 2 calculations include energy fed back to the district heat systems in data centres. The original data sources are internal IT systems and invoices from utility providers.

Energy and emission calculations follow the Greenhouse Gas Protocol, and emissions are reported in CO2. Some calculations are manually conducted. The source of the indirect, locations based energy emission factors is the International Energy Agency (IEA). Base year emissions for Scope 2 were updated using three year average factors for  all years. The sources for indirect, market based energy emission factors are energy companies for actual factors. Residual mix factors are used for EU and the IEA factors are used for non-EU countries with no actual market based factor.  For direct energy, DEFRA’s emission factor is applied. The market based CO2 emissions from electricity consumption are now reported for the first time for 2015-2016.

Scope 3 business travel related CO2 emissions were restated as reporting of CO2 emissions generated from taxi use was discontinued due to data quality issues. In 2016, the CO2 emissions from taxi use were 1.2% of total reported CO2 emissions. The CO2 factors used are DEFRA for flights and VTT Lipasto for own car use. The data was collected from the company IT systems and service providers. Data collection for flight information covers 99% of operations and employee car use covers 71%. Locations with major operations and a significant amount of travel are within the scope.

The base year for the environmental calculations is 2014. In the report, the metric ton/UK tonne equivalent to 1 000 kilograms is stated solely as ton. No restatements were done.

If not otherwise stated, our workforce related figures in the Sustainability section are based on the GRI G4 guidelines. The numbers include joint ventures, hence differing from the headcount in the Financials section. The data sources are company systems, which provide data on full-time and part-time employees and permanent and temporary employees. In 2016, our Voice survey on employee engagement was not conducted, but instead many of the questions were asked in our Strategy Pulse survey. Thus the customer engagement index results 2015-2016 are not fully comparable.

An independent third party, PricewaterhouseCoopers Oy, has provided assurance on the corporate responsibility information disclosed in Tieto’s Annual Report 2016. The scope of the assured information is indicated in the independent practitioner's assurance report. Assurance increases transparency and is key to delivering a high-quality report.

This report is also our annual Communication on Progress in accordance with the UN Global Compact requirements. It qualifies for the GC Advanced level.

Our Corporate Responsibility Report 2015 was published on 22 March 2016.

CR Contacts:

Christer Mattsson
Head of Corporate Responsibility
+46 104 815 279

Maija Tenhunen
Corporate Responsibility Manager
+358 207 279 897