4. Other operating expenses

4. OTHER OPERATING EXPENSES
 
EUR million Note 1 Jan–31 Dec 2016 1 Jan–31 Dec 2015
Rents, licences and maintenance related to software   58.5 63.1
Data and phone communication   11.1 11.4
ICT purchases and services   29.9 25.1
Advertising and marketing   7.5 9.1
Travelling   21.5 20.6
Training   6.5 6.8
Consulting   24.8 23.9
Fees to auditors   1.7 1.7
Premises related   71.8 69.1
Ineffectiveness on cash flow hedges 26 - 0.0
Other exchange rate losses on derivatives   3.9 7.5
Loss on sales of fixed assets and shares   0.0 0.1
Other operating expenses   23.8 16.1
    261.0 254.5
       
Fees to auditors      
       
Authorized Public Accountants, PwC      
Audit fees   0.8 0.7
Tax consultation   0.6 0.6
Other services   0.2 0.3
    1.6 1.6
       
Other auditing firms      
Audit fees   0.0 0.0
Tax consultation   0.0 0.0
Other services   0.1 0.1
    0.1 0.1